We are monitoring the impact of COVID-19 on North America Healthcare CRM Market Get in touch with us for detailed analysis Know More
Pulished Date July, 2021
ID: 11870
Share on
Share on

North America Healthcare CRM Market Research Report – Segmented By Product, Application, End-user, Technology & Country (The United States, Canada and Rest of North America) - Industry Analysis on Size, Share, Trends, COVID-19 Impact & Growth Forecast (2021 to 2026)

Pulished: July, 2021
ID: 11870
Pages: 100

North America Healthcare CRM Market Size (2021 to 2026)

The size of the North American healthcare CRM market is estimated to be growing at a promising rate of CAGR during the forecast period.

The need for digital signage, the evolution of innovative products such as home monitoring systems, leak detection systems is significantly growing. Therefore, in the near future, the North American healthcare CRM market is expected to experience more positive growth in recent years. The North American healthcare CRM market is expected to grow steadily during the forecast period owing to the increasing demand for automation for documentation purposes and the need for a single platform for information exchange. The adoption of healthcare CRM is likely to be driven by technological advances in information and communication technologies. In addition, the growing demand from patients to acquire early treatment through means such as disease surveillance systems, mobile surveillance, and home care is expected to bode well for market growth in the coming years.

Healthcare CRM also meets various requirements of patients and service providers, such as collaborative services, chronic disease management, predictive services, database creation, communication services, management, and coordination. Using CRM helps healthcare organizations optimize their workflow and better manage patient care. It also helps to reduce costs and increase efficiency. According to the Deloitte study, 64.1% of patients feel comfortable with online consultation with the doctor. The shift from volume-based care to value-based care and increased consumerism in healthcare organizations are also expected to contribute significantly to the growth of the North American healthcare CRM market.

However, factors such as the high cost of CRM, issues related to patient data security, and the complexity of the CRM implementation process limit the growth of the North American healthcare CRM market.

Impact of COVID-19 on the North American healthcare CRM market:

The significant growth of the healthcare industry worldwide is one of the key factors creating a positive outlook for the market. In addition, the growing need for effective solutions to improve patient treatment and healthcare expertise is driving the growth of the market. For example, as the coronavirus disease (COVID-19) continues to spread worldwide, there has been a significant increase in demand for effective HCRM solutions in healthcare facilities for effective patient follow-up. In addition, various technological advancements, such as the integration of the Internet of Things (IoT), Artificial Intelligence (AI), Machine Learning (ML), and cloud computing solutions with HCRM platforms, act as other engines of growth.

These tools also help minimize human effort, resulting in higher profitability, minimal risk of error, and streamlined communications. However, other factors, including the increase in healthcare spending for the masses and extensive research and development (R&D) activities, are expected to drive market growth.

This research report on the North American healthcare CRM market has been segmented and sub-segmented into the following categories:

By Product:

  • Individual
  • Referral
  • Individual and referral

By Application:

  • Community Outreach
    • Community health education
    • Services outreach/Promotion
    • Financial Donor Management
  • Case Coordination
    • Patient Information Management
    • Pre-Authorizations / Eligibility
    • Referrals
    • Others
  • Case management
    • Chronic Disease Management
    • Clinical Trials Relationship Management
  • Relationship management

By End-User:

  • Payers
  • Providers
  • Life Science Companies

By Technology:

  • Cloud-Based
  • Mobile
  • Social
  • Collaborative
  • Predictive

By Country:

  • The United States
  • Canada
  • Rest of North America

Geographically, North America is expected to become a leading market for suppliers to take advantage of emerging opportunities in the region. There are various factors responsible for the development of the North American healthcare CRM market. Supportive government initiatives such as e-health and Health Connect and the implementation of the Affordable Healthcare Act are expected to drive the growth of the North American healthcare CRM market.

The U.S. market is expected to show the highest growth rate during the estimated period. The market growth is mainly due to increased patient awareness, improvement of healthcare systems, growth of medical infrastructure in American countries, among other factors. In addition, the governments of these countries contribute large sums of money to the development of their national health infrastructure. This development should present several lucrative opportunities for the leading companies in the market and thus contribute to the overall development of the market in the region.

KEY MARKET PLAYERS:

A few of the prominent companies operating in the North America healthcare CRM market profiled in this report are Amdocs Ltd, Microsoft, Oracle, IBM, SAP, Accenture Plc, AllScripts Healthcare Solutions Inc., Anthelio Healthcare Solutions, Siemens Healthcare, Accretive Health Inc., Salesforce, NetSuite, Aspect Software, Cerner, Lawson, Talisma, Nice Systems, Verint Systems, and Veeva.

  1. Introduction                                                          
    1. Market Definition                                               
    2. Scope of the report                                            
    3. Study Assumptions                                            
    4. Base Currency, Base Year and Forecast Periods                                                     
  2. Research Methodology                                                                    
    1. Analysis Design                                                   
    2. Research Phases                                                 
      1. Secondary Research                                       
      2. Primary Research                              
      3. Data Modelling                                 
      4. Expert Validation                              
    3. Study Timeline                                                    
  3. Report Overview                                                                 
    1. Executive Summary                                           
    2. Key Inferences                                                  
  4. Market Dynamics                                                                
    1. Impact Analysis                                                   
      1. Drivers                                  
      2. Restraints                              
      3. Opportunities                                    
    2. Regulatory Environment                                                  
    3. Technology Timeline & Recent Trends                                                      
  5. Competitor Benchmarking Analysis                                                             
    1. Key Player Benchmarking                                                
      1. Market share analysis                                    
      2. Products/Service                              
      3. Regional Presence                            
    2. Mergers & Acquisition Landscape                                                
    3. Joint Ventures & Collaborations                                                  
  6. Market Segmentation                                                                       
    1. Healthcare CRM Market, By Product
      1. Individual
      2. Referral
      3. Individual and referral
      4. Market Size Estimations & Forecasts (2021-2026)                               
      5. Y-o-Y Growth Rate Analysis                                         
      6. Market Attractiveness Index                                       
    2. Healthcare CRM Market, By Application
      1. Community Outreach
        1. Community health education
        2. Services outreach/Promotion
        3. Financial Donor Management
      2. Case Coordination
        1. Patient Information Management
        2. Pre-Authorizations / Eligibility
        3. Referrals
        4. Others
      3. Case management
        1. Chronic Disease Management
        2. Clinical Trials Relationship Management
      4. Relationship management
      5. Market Size Estimations & Forecasts (2021-2026)                               
      6. Y-o-Y Growth Rate Analysis                                         
      7. Market Attractiveness Index        
    3. Healthcare CRM Market, By End-user
      1. Payers
      2. Providers
      3. Life Science Companies
      4. Market Size Estimations & Forecasts (2021-2026)                               
      5. Y-o-Y Growth Rate Analysis                                         
      6. Market Attractiveness Index        
    4. Healthcare CRM Market, By Technology
      1. Cloud-Based
      2. Mobile
      3. Social
      4. Collaborative
      5. Predictive
      6. Market Size Estimations & Forecasts (2021-2026)                               
      7. Y-o-Y Growth Rate Analysis                                         
      8. Market Attractiveness Index        
  7. Geographical Landscape                                                                  
    1. Healthcare CRM Market, by Region                                            
    2. North America - Market Analysis (2021 to 2026)                                                      
      1. By Country                                         
        1. USA                      
        2. Canada               
  8. Key Player Analysis                                                             
    1. Amdocs Ltd
      1. Business Description                                      
      2. Products/Service                              
      3. Financials                             
      4. SWOT Analysis                                  
      5. Recent Developments                                    
      6. Analyst Overview                              
    2. Microsoft
    3. Oracle
    4. IBM
    5. SAP
    6. Accenture Plc
    7. AllScripts Healthcare Solutions Inc.
    8. Anthelio Healthcare Solutions
    9. Siemens Healthcare
    10. Accretive Health Inc.
    11. Salesforce
    12. NetSuite
    13. Aspect Software
    14. Cerner
    15. Lawson
    16. Talisma
    17. Nice systems
    18. Verint systems
    19. Veeva
  9. Market Outlook & Investment Opportunities                                                          
  10. Appendix                                               
    1. List of Tables
    2. List of Figures
  • Regional and country-level analysis and forecasts of the study market; providing Insights on the major countries/regions in which this industry is blooming and to also identify the regions that are still untapped.
  • Segment-level analysis in terms of product, application, technology & end-user along with market size forecasts and estimations to detect key areas of industry growth in detail.
  • Identification of key drivers, restraints, opportunities, and challenges (DROC) in the market and their impact on shifting market dynamics.
  • Study of the effect of exogenous and endogenous factors that affect the global market; which includes broadly demographic, economics, and political, among other macro-environmental factors presented in an extensive PESTLE Analysis.
  • Study the micro environment factors that determine the overall profitability of an Industry, using Porter’s five forces analysis for analysing the level of competition and business strategy development.
  • A comprehensive list of key market players along with their product portfolio, current strategic interests, key financial information, legal issues, SWOT analysis and analyst overview to study and sustain the market environment.
  • Competitive landscape analysis listing out the mergers, acquisitions, collaborations in the field along with new product launches, comparative financial studies and recent developments in the market by the major companies.
  • An executive summary, abridging the entire report in such a way that decision-making personnel can rapidly become acquainted with background information, concise analysis and main conclusions.
  • Expertly devised analyst overview along with Investment opportunities to provide both individuals and organizations a strong financial foothold in the market.
  1. North America Healthcare CRM Market, By Product, From 2021 to 2026 (USD Million)
  2. North America Individual Market, By Region, From 2021 to 2026 (USD Million)
  3. North America Referral Market, By Region, From 2021 to 2026 (USD Million)
  4. North America Individual and referral Market, By Region, From 2021 to 2026 (USD Million)
  5. North America Healthcare CRM Market, By Application, From 2021 to 2026 (USD Million)
  6. North America Community Outreach Market, By Region, From 2021 to 2026 (USD Million)
  7. North America Case Coordination Market, By Region, From 2021 to 2026 (USD Million)
  8. North America Case management Market, By Region, From 2021 to 2026 (USD Million)
  9. North America Relationship management Market, By Region, From 2021 to 2026 (USD Million)
  10. North America Healthcare CRM Market, By End-User, From 2021 to 2026 (USD Million)
  11. North America Payers Market, By Region, From 2021 to 2026 (USD Million)
  12. North America Providers Market, By Region, From 2021 to 2026 (USD Million)
  13. North America Life Science Companies Market, By Region, From 2021 to 2026 (USD Million)
  14. North America Healthcare CRM Market, By Technology, From 2021 to 2026 (USD Million)
  15. North America Cloud-Based Market, By Region, From 2021 to 2026 (USD Million)
  16. North America Mobile Market, By Region, From 2021 to 2026 (USD Million)
  17. North America Social Market, By Region, From 2021 to 2026 (USD Million)
  18. North America Collaborative Market, By Region, From 2021 to 2026 (USD Million)
  19. North America Predictive Market, By Region, From 2021 to 2026 (USD Million)
  20. United States Healthcare CRM Market, By Product, From 2021 to 2026 (USD Million)
  21. United States Healthcare CRM Market, By Application, From 2021 to 2026 (USD Million)
  22. United States Healthcare CRM Market, By End-User, From 2021 to 2026 (USD Million)
  23. United States Healthcare CRM Market, By Technology, From 2021 to 2026 (USD Million)
  24. Canada Healthcare CRM Market, By Product, From 2021 to 2026 (USD Million)
  25. Canada Healthcare CRM Market, By Application, From 2021 to 2026 (USD Million)
  26. Canada Healthcare CRM Market, By End-User, From 2021 to 2026 (USD Million)
  27. Canada Healthcare CRM Market, By Technology, From 2021 to 2026 (USD Million)
  28. North America Healthcare CRM Market, By Community Outreach, From 2021 to 2026 (USD Million)
  29. North America Community health education Market, By Region, From 2021 to 2026 (USD Million)
  30. North America Services outreach/Promotion Market, By Region, From 2021 to 2026 (USD Million)
  31. North America Financial Donor Management Market, By Region, From 2021 to 2026 (USD Million)
  32. United States Healthcare CRM Market, By Community Outreach, From 2021 to 2026 (USD Million)
  33. Canada Healthcare CRM Market, By Community Outreach, From 2021 to 2026 (USD Million)
  34. North America Healthcare CRM Market, By Case Coordination, From 2021 to 2026 (USD Million)
  35. North America Patient Information Management Market, By Region, From 2021 to 2026 (USD Million)
  36. North America Pre-Authorizations / Eligibility Market, By Region, From 2021 to 2026 (USD Million)
  37. North America Referrals Market, By Region, From 2021 to 2026 (USD Million)
  38. North America Others Market, By Region, From 2021 to 2026 (USD Million)
  39. United States Healthcare CRM Market, By Case Coordination, From 2021 to 2026 (USD Million)
  40. Canada Healthcare CRM Market, By Case Coordination, From 2021 to 2026 (USD Million)
  41. North America Healthcare CRM Market, By Case Coordination, From 2021 to 2026 (USD Million)
  42. North America Patient Information Management Market, By Region, From 2021 to 2026 (USD Million)
  43. North America Pre-Authorizations / Eligibility Market, By Region, From 2021 to 2026 (USD Million)
  44. North America Referrals Market, By Region, From 2021 to 2026 (USD Million)
  45. United States Healthcare CRM Market, By Case Coordination, From 2021 to 2026 (USD Million)
  46. Canada Healthcare CRM Market, By Case Coordination, From 2021 to 2026 (USD Million)
  47. North America Healthcare CRM Market, By Case management, From 2021 to 2026 (USD Million)
  48. North America Chronic Disease Management Market, By Region, From 2021 to 2026 (USD Million)
  49. North America Clinical Trials Relationship Management Market, By Region, From 2021 to 2026 (USD Million)
  50. United States Healthcare CRM Market, By Case management, From 2021 to 2026 (USD Million)
  51. Canada Healthcare CRM Market, By Case management, From 2021 to 2026 (USD Million)

Please wait. . . . Your request is being processed

Related Reports

LICENCE TYPE

$ 1234 3335

Clients
clients
clients
clients
clients
clients
clients
Click for Request Sample