Airport Kiosk Market Segmentation by Type (Check-in kiosks, Automated Passport Control kiosks, Bag Drop kiosks, and Others) - Demand Analysis & Opportunity Outlook 2027

Updated On: January, 2024
ID: 12606
Pages: 175

Airport Kiosk Market Size & Growth 2022 - 2027

The airport kiosk market was valued at US$ 1.45 billion in 2021, and it is expected to grow at a CAGR of 5.0 % between 2021 and 2026 to reach US$ 2 billion by the end of 2026.

Airline kiosks are self-service machines that are simple to use and convenient, allowing passengers to check-in at any time on the day of departure. A kiosk is a small, self-contained business booth that is frequently situated in high-traffic areas. It usually contains both information and applications on a variety of themes, including education, commerce, entertainment, and a variety of others. Kiosks are popular because of the numerous benefits they provide. Airport check-in is the process of travelers being accepted by an airline at the airport; to check-in at the kiosk, customers must use their ePass or walk directly to the departure gate.

Recent Developments:

To aid the travel industry's recovery, SITA has announced that it will make its Digital Travel Declaration solution – which allows passengers to exchange required travel and health papers with governments ahead of time – free of charge to governments throughout the world. This is intended to address the global difficulty of submitting and validating health documents, which continues to be a major roadblock to the global travel industry's recovery.

Materna IPS, a German technology company, has installed facial recognition technology in more than 100 of its self-bag-drop (SBD) systems at Tokyo International Airport, Haneda. By integrating biometric facial scanning technology to verify the passenger's ID, the Materna IPS One ID kiosk merges the SBD procedure with check-in. This not only speeds up the check-in process, but it also reduces touch with workers, resulting in increased efficiency and safety.

Collins Aerospace, a Raytheon Technologies company, has completed the acquisition of FlightAware, a provider of flight tracking software in the United States, for an undisclosed sum. FlightAware will join the firm's Connected Aviation Solutions company after the completion of this purchase, which was announced in August. Collins' connected ecosystem solutions will be promoted by this unit.

Elenium Automation, an automation technology company, has raised another A$10 million to extend its biometric venue entry solutions.

Market Drivers:

One of the most important factors for the global airport kiosks market is the rising demand for effective and efficient airport administration as a result of increased air traffic. Significant changes in industry operations have resulted from digital transformation across industry verticals. Solutions in the global airport kiosks market provide travelers with convenient access to information and a variety of services, such as interactive digital displays for the airport and terminal navigation and mobile check-in apps to shorten check-in time at airports. Rising In the future years, the global airport kiosks market is expected to increase due to the adoption of sophisticated technology and the strict application of safety and security measures, particularly in cyber security.

To provide practical services such as digital travel counselors, a variety of entertainment alternatives, and self-serving technology, players and manufacturers in the global airport kiosks market are implementing new technologies. The increasing adoption of these technologies by airport authorities throughout the world is boosting sales in the worldwide airport kiosks market. To provide comfort and convenience to its travelers, airport authorities in various established and developing countries around the world are embracing these upgraded items in the global airport kiosks market. This trend is having a beneficial impact on the global market for airport kiosks.

Furthermore, an increase in IT spending across various airports has aided the extra adoption of items in the global airport kiosks market in airports all over the world. In the global airport kiosks market, these devices assist airport authorities in managing the enormous airline passenger flow.

Restraints:

Although incorporating technology is predicted to speed up processes and provide good customer experiences at airports, it is also envisaged that the vulnerability of these systems to cyber-attacks would increase. To prevent a cyber-attack, airport authorities must invest heavily in security measures.

Given the industry's vulnerability to cyber terrorism, laws governing the safe use of technology are projected to tighten during the projection period.

Market Segmentation

Airport Kiosk Market Type: The market is segmented into Check-in kiosks, Automated Passport Control kiosks, Bag Drop kiosks, and Others.

The automated passport control segment of the airport kiosks market is expected to grow at a significant yet notable rate as a result of the increased need for border management solutions. Once installed, these kiosks allow approved travelers to proceed to the passport control section. Terrorism and terrorist activities are on the rise worldwide, pushing airports to deploy automated passport control kiosks.

Regional Analysis:

  • North America
  • Europe 
  • Asia Pacific
  • Latin America
  • Middle east and Africa 

In the global airport kiosk market, Europe will continue to be the leading revenue producer, followed by North America. Together, these two regions account for more than half of the global market share for airport kiosks. In Europe, Russia leads the airport kiosk market with more than 15% of the total market share, followed by Germany with roughly 14% of the market share. On the other hand, because of the comparatively large number of airports in the United States, it controls more than 80% of the regional North American airport kiosk business.

Air travel has seen exponential development in Asian countries, as the rapidly increasing middle class prefers a faster mode of transportation. This has produced not just new opportunities for companies in the airport kiosk sector, but it has also put pressure on airport authorities to provide suitable amenities.

As a result of these factors, investments in airport infrastructure have increased, boosting the market for airport kiosks indirectly. The outlook for the Asian countries airport kiosk market remains good, with considerable opportunities expected to develop throughout the projection period for firms in this sector. Aside from the enormous increase in China and India's rising economies, Japan is projected to provide the essential backing for the expansion of the airport kiosk business.

In the recent decade, air traffic in Latin America has increased significantly. The increase in air traffic has demanded airport investment, with numerous airports in the region receiving upgrades. During the evaluation period, the region's focus on technological integration and availability of self-serving kiosks grew at a quick rate, offering numerous prospects in the Latin American market.

Investments in airport renovation and upgrading in the Middle East have remained focused in the Gulf Cooperation Council (GCC), with Saudi Arabia, the United Arab Emirates, and Kuwait accounting for the majority of investments. Dubai World Central, King Abdul-Aziz International Airport, and Abu Dhabi International Airport are just a few of the multibillion-dollar airport projects in the Middle East that are expected to bolster the airport kiosk business.

Key Players

  1. Embross Group (Canada)
  2. Wincor Nixdorf (Germany)
  3. Materna IPS (Germany)
  4. Rockwell Collins (US)
  5. NCR Corp (US)
  6. Fujitsu (Japan)
  7. Toshiba (Japan)
  8. IER Group (France)
  9. SITA (Switzerland)
  10. Elenium Automation (Australia)

Market Leader

Kiosk Information Systems is the leading company in the global airport kiosk market.

Impact of COVID-19 on Airport Kiosk Market

After COVID-19, airport kiosk production is intended to be more flexible. Due to the shutdown, the supply chain interruption is projected to have an impact on the companies' future growth. Due to the ongoing epidemic, companies are not generating income, which is likely to result in significant losses throughout the year. To resurrect the market, companies must deal on a substantial margin basis. Due to the lockout, the revenue generation of airport kiosk companies has suffered a significant loss.

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