The Telecom Operations Management Market was worth US$ 56.02 billion in the year 2022, and it is estimated to reach a valuation of US$ 91.25 billion by the end of 2028, expanding at a CAGR of 6.96% between 2023 and 2028.
The telecom operations management is structured to track the software and services that encompass operations support system, business support system, next-generation service delivery platform solution areas, which covers billing and customer management, revenue assurance and fraud management, provisioning and activation, inventory management, and network management.
The increasing adoption of digital transformation and cloud strategies by the companies is a factor that is expected to lead the Telecom Operations Management market during the forecast period.
Market Drivers
Increasing investment by the telecommunications industry in interoperability and technology, which has reinforced a paradigm shift in the capital flows and also the information through the global economy while providing the building blocks for the emergence of new business models across various industries, is expected to play an essential role in the growth of the market of Telecom Operations Management across the globe. Another factor such as the rapidly growing demand for bandwidth which influences the growth of the Telecom Operations Management market during the forecast period. With an increasing number of mobile internet users, communication service providers are evolving to offer advanced and innovative solutions; the growing need for low-cost data and voice services are some of the major driving factors which promote the growth of the revenue rate of the Telecom Operations Management market during the forecast period.
Market Restraints
The high cost of innovation for Telecom Operations Management solutions due to budget constraints is one of the important barriers to market growth. Also, the lack of system integrators acts as an important deterrent to the growth of the Telecom Operations Management market.
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REPORT METRIC |
DETAILS |
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Market Size Available |
2022 – 2028 |
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Base Year |
2022 |
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Forecast Period |
2023 - 2028 |
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CAGR |
6.96% |
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Segments Covered |
By Software Type, Service, Deployment, and Region. |
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Various Analyses Covered |
Global, Regional & Country Level Analysis, Segment-Level Analysis, DROC, PESTLE Analysis, Porter’s Five Forces Analysis, Competitive Landscape, Analyst Overview on Investment Opportunities |
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Regions Covered |
North America, Europe, APAC, Latin America, Middle East & Africa |
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Market Leaders Profiled |
Beta Systems Software AG,Cisco Systems Inc.,Ericsson AB,Evidian SA,Accenture PLC,Alcatel-Lucent SA,Amdocs Inc.,Avatier Corporation,Hewlett-Packard Development Company LP,Huawei Technologies Co. Ltd.,Subex Limited,NEC Corporation,Oracle Corporation SAP SE and Others. |
Market Segmentation Analysis
The Telecom Operations Management market is segmented and sub-segmented into the following categories:
The customer and product management segment held the prominent share, followed by billing and revenue management in terms of revenue, and is predicted to remain at the forefront throughout the forecast period.
The operations and maintenance segment holds the major share of the market, and this segment is expected to hold dominance during the forecast period.
Regional Analysis
On the basis of region, the Telecom Operations Management market is segmented into:
North America region holds the prominent share of the market due to the factors such as high expenditure on business operations solutions, especially in some of the countries of the region such as USA and Canada helps the market to grow further in the region. Furthermore, continuous advancements in IT infrastructure and the technology used for customer support and also the accessibility of proficient technical expertise about managing the daily operations and the helpdesk software towards the telecom operations management are some of the major driving factors which promote the growth of the market. The North American region is expected to hold dominance during the forecast period.
Asia Pacific region is also expected to increase the market growth due to the rapidly growing demand for bandwidth and an increasing number of investments by the major market players of the region, especially from India and China, promotes the growth of the revenue rate of telecom operations management.
Europe region is also expected to increase the market value in the upcoming years, followed by the North America region and the Asia Pacific region attributed to the increasing number of internet users across the region.
Key Players
Key market participants of Telecom Operations Management market are:
Due to the outbreak of COVID 19, most of the telecom companies should be well equipped to handle the operations for meeting 30% to 40% increase in the bandwidth demand on theory networks since millions of employees and students became homebound. As per the survey, due to the coronavirus pandemic has pushed all the companies of all sizes to accelerate their digital transformation plans, and most of the companies have already engaged in the adoption of digital transformation and cloud strategies in the starting stage of the pandemic.
Recent Developments
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