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Global Casino Management Systems (CMS) Market Research Report – Segmentation By End-user (Small, Medium and Large), Analytics (Predictive, Video), Security and Surveillance (Video Surveillance, Access Control, Alarm Systems) - Demand Analysis & Opportunity Outlook (2022 to 2027)

Published: January, 2022
ID: 9666
Pages: 150

Casino Management Systems (CMS) Market Size & Growth (2022 - 2027)

The global casino management systems market is projected to extend from $5.21 billion in 2020 to $8.53 billion in 2026, at a CAGR of 15.4% over the assessment period 2022 - 2027.

The casino industry is one of those industries that depend on a lot on customer loyalty as acquiring new customers to generate income. The level of service and the quality of the services offered play an important role in building customer loyalty. This is where the IT solution and services provide essential support to the casino industry. These IT solutions and services help casinos streamline their operations and operations and improve customer retention rates in the global casino management systems market.

Today, casinos are no longer just a place to play. Modern casinos are more similar to amusement parks in that they have slot machines, table games, restaurants, hotels, spas and many more. Now the sole purpose of casino visitors is not only gaming, but also the enjoyment of other services. Visitors from different regions have different expectations of casinos and serving them according to their interests is not easy. Some casinos have hundreds of slot machines and tables for gaming only. Managing these assets and maintaining the flow of information and level of service as expected requires a lot of effort. The casino management systems market offers an easy exit in terms of security solutions and services through the use of advanced technologies. IT service and solution providers are developing new systems to help casinos efficiently manage their operations. These systems monitor activities in the field and provide real-time reports that assist in decision making.

Since many money-related transactions take place in a casino at the same time, this entices players to steal from the casino and becomes prone to fraud, cheating and theft. To defeat casino systems, players with fraudulent intent are trying new methods. To avoid these cases, casinos invest a large sum of money to set up security and surveillance systems. Casinos operate multiple cameras, and analyze player behavior, history and relationships with casino staff. The casino management systems market is one of the markets that implements technologies at a very early stage, such as facial recognition, license plate reader, relationship analysis and more to prevent fraud and theft.

Recent Developments

  • March 2018: TCS John Huxley has selected LGS Gaming as the sole supplier partner for its products and services in France and Switzerland. This deal is strategy of this firm to offer local customer support, making sure that all the needs are met with efficiency in a quick way.

Impact of Convid-19 in Global Casino Management System Market

Consolidating the effect of COVID19 available in each report, it integrates research on the impact of revenues, breakdowns and new open doors on the elegant chain, the revised mix of the commercial scene, the new mapping of open doors. The report resolved to stand up triumphantly against this COVID-19 pandemic and to ensure that customers do not experience any interruption or less in business results.

Market growth and trends:

Casino operators collect huge information that comprises various pointers, including customer related data. Analytics play a crucial role in maintaining data base in operators. Current analysis not only track the customer database, but have also evolved to segment customers based on profitability, to predict profitability, manipulate customer behavior with targeted promotional offers and targeted market campaigns a specific customer segment.

Thanks to the use of predictive analytics, casinos can now graph a customer's value and anticipate their behavior. With the rise in funding in database storage technologies and increased implementation of loyalty cards, several customer transactions are being monitored. With greater competition and more accommodation than before, casinos are placing a strong emphasis on analytics, to compete and to ensure that they attract more consumers. With hundreds of casinos in the countries, it is very important that casinos use the data collected by them correctly because competition is very fierce and customer retention is very difficult. For example, the United States alone has more than 1,900 casinos, which is fierce competition, and customer loyalty and acquisition is only possible through the effective use and analysis of customer data.

Market Drivers and Restraints:

The casino management systems market is mainly stimulated by the increase in the number of casinos due to the greater acceptance of gambling by people and the growth of global income, hence the increase in demand that stimulates the market on a global scale and the escalation of international tourism are other factors that propel the global market for casino management systems. However, the gaming industry is mainly controlled by strict rules and regulations that are not accepted in many countries, hampering growth in the global market. Also, the growth in the number of online casinos is also holding back the growth of this market because customers can connect from home and play without having to go to casinos. The rising call for casinos in emerging nations, including Japan and Macau, among others, is creating a huge opportunity for this market. Furthermore, the increased demand for system integrators in casino management systems is also an opportunity factor in the growth of the global casino management system market.




Market Size Available

2020 – 2026

Base Year


Forecast Period

2022 - 2027



Segments Covered

By End User Type, Analytics, Security and Surveillance, and Region.

Various Analyses Covered

Global, Regional & Country Level Analysis, Segment-Level Analysis, DROC, PESTLE Analysis, Porter’s Five Forces Analysis, Competitive Landscape, Analyst Overview on Investment Opportunities

Regions Covered

North America, Europe, APAC, Latin America, Middle East & Africa

Market Leaders Profiled

Belly Technologies (United States), Honeywell (United States), Agilysys (United States), International Game Technology (United States), Wavestore (United Kingdom), Hconn (United States), Advansys (United Kingdom), Next Level Security Systems (Nlss) (United States) and Bluberi Gaming Technologies (Canada) and Others.


Market Segmentation:

The global market for casino management systems has been segmented by

Casino Management Systems (CMS) Market - By End-User Type:

  • Small Casinos
  • Medium Casinos
  • Large Casinos

Casino Management Systems (CMS) Market - By Analytics:

  • Predictive Analytics
  • Video Analytics

Casino Management Systems (CMS) Market - By Security and Surveillance:

  • Video Surveillance
  • Access Control
  • Alarm Systems

Regional Analysis

In this report, the global market is divided as:

  1. North America
  2. Europe
  3. Asia-Pacific
  4. Middle East and Africa
  5. Latin America

With rising incomes and global tourism, the APAC region is competing with the dominant share after North America and Europe.

In 2018, North America accounted for the lion’s share in the global casino management systems market because of the augmented disposable income, followed by a freely accepted societies. The Asia Pacific is expected to be the fastest growing market for the casino management systems market due to higher revenues and increased demand for global tourism. Las Vegas in the USA is the most popular location for gambling lovers across the globe.

Key players in the market

Major players in the global casino management systems market include Belly Technologies (United States), Honeywell (United States), Agilysys (United States), International Game Technology (United States), Wavestore (United Kingdom), Hconn (United States), Advansys (United Kingdom), Next Level Security Systems (Nlss) (United States) and Bluberi Gaming Technologies (Canada), among others.

1. Introduction                                 

                1.1 Market Definition                    

                1.2 Scope of the report                

                1.3 Study Assumptions                 

                1.4 Base Currency, Base Year and Forecast Periods                          

2. Research Methodology                                           

                2.1 Analysis Design                         

                2.2 Research Phases                      

                                2.2.1 Secondary Research           

                                2.2.2 Primary Research 

                                2.2.3 Data Modelling      

                                2.2.4 Expert Validation  

                2.3 Study Timeline                          

3. Report Overview                                        

                3.1 Executive Summary                

                3.2 Key Inferencees                       

4. Market Dynamics                                       

                4.1 Impact Analysis                         

                                4.1.1 Drivers      

                                4.1.2 Restaints  

                                4.1.3 Opportunities        

                4.2 Regulatory Environment                       

                4.3 Technology Timeline & Recent Trends                            

5. Competitor Benchmarking Analysis                                    

                5.1 Key Player Benchmarking                     

                                5.1.1 Market share analysis        

                                5.1.2 Products/Service  

                                5.1.3 Regional Presence               

                5.2 Mergers & Acquistion Landscape                      

                5.3 Joint Ventures & Collaborations                        

6. Market Segmentation                                              

                6.1 Casino Management Systems Market, By End-User                 

                                6.1.1 Small Casinos         

                                6.1.2 Medium Casinos   

                                6.1.3 Large Casinos         

                                6.1.4 Market Size Estimations & Forecasts (2019-2024)   

                                6.1.5 Y-o-Y Growth Rate Analysis             

                                6.1.6 Market Attractiveness Index          

                6.2 Casino Management Systems Market, By Analytics                  

                                6.2.1 Predictive

                                6.2.2 Video        

                                6.2.3 Market Size Estimations & Forecasts (2019-2024)   

                                6.2.4 Y-o-Y Growth Rate Analysis             

                                6.2.5 Market Attractiveness Index          

                6.3 Casino Management Systems Market, By Security & Surveillance                      

                                6.3.1 Video Surveillance               

                                6.3.2 Access Control       

                                6.3.3 Alarm Systems      

                                6.3.4 Market Size Estimations & Forecasts (2019-2024)   

                                6.3.5 Y-o-Y Growth Rate Analysis             

                                6.3.6 Market Attractiveness Index          

7. Geographical Landscape                                         

                7.1 Global Identity Governance and Administration Market, by Region                  

                7.2 North America - Market Analysis (2018 - 2024)                            

                                7.2.1 By Country              



                                7.2.2 By End-User           

                                7.2.3 By Analytics            

                                7.2.4 By Security & Surveillance

                7.3 Europe                         

                                7.3.1 By Country              






                                       Rest of Europe

                                7.3.2 By End-User           

                                7.3.3 By Analytics            

                                7.3.4 By Security & Surveillance

                7.4 Asia Pacific                  

                                7.4.1 By Country              




                                       South Korea

                                       South East Asia

                                       Australia & NZ

                                       Rest of Asia-Pacific

                                7.4.2 By End-User           

                                7.4.3 By Analytics            

                                7.4.4 By Security & Surveillance

                7.5 Latin America                             

                                7.5.1 By Country              




                                       Rest of Latin America

                                7.5.2 By End-User           

                                7.5.3 By Analytics            

                                7.5.4 By Security & Surveillance

                7.6 Middle East and Africa                           

                                7.6.1 By Country              

                                       Middle East


                                7.6.2 By End-User           

                                7.6.3 By Analytics            

                                7.6.4 By Security & Surveillance

8. Key Player Analysis                                    

                8.1 Belly Technologies                   

                                8.1.1 Business Description           

                                8.1.2 Products/Service  

                                8.1.3 Financials 

                                8.1.4 SWOT Analysis       

                                8.1.5 Recent Developments       

                                8.1.6 Analyst Overview 

                8.2 Honeywell                  

                8.3 Agilysys                        

                8.4 International Game Technology                        

                8.5 Wavestore                  

                8.6 Hconn                           

                8.7 Advansys                     

                8.8 Next Level Security Systems                               

                8.9 Bluberi Gaming Technologies                             

9. Market Outlook & Investment Opportunities                                


                List of Tables                     

                List of Figures                   

  1. Global Casino Management Systems Market By Region, From 2022 - 2027 ( USD Billion )
  2. Global Casino Management Systems Market By End-User, From 2022 - 2027 ( USD Billion )
  3. Global Small Casinos Market By Region, From 2022 - 2027 ( USD Billion )
  4. Global Medium Casinos Market By Region, From 2022 - 2027 ( USD Billion )
  5. Global Large Casinos Market By Region, From 2022 - 2027 ( USD Billion )
  6. Global Casino Management Systems Market By Analytics, From 2022 - 2027 ( USD Billion )
  7. Global Predictive Market By Region, From 2022 - 2027 ( USD Billion )
  8. Global Video Market By Region, From 2022 - 2027 ( USD Billion )
  9. Global Casino Management Systems Market By Security & Surveillance, From 2022 - 2027 ( USD Billion )
  10. Global Video Surveillance Market By Region, From 2022 - 2027 ( USD Billion )
  11. Global Access Control Market By Region, From 2022 - 2027 ( USD Billion )
  12. Global Alarm Systems Market By Region, From 2022 - 2027 ( USD Billion )

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