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Pulished Date January, 2021
ID: 10884
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Global Cloud Collaboration Market Research Report – Segmentation By Component (Solutions and Services), Deployment Model (Public, Private and Hybrid), Organization Size (Small and Medium Enterprises and Large Enterprises), Vertical Industry (Banking, Financial Services and Insurance (BFSI), Consumer Goods and Retail, Education, Public Sector, Health and Life Sciences, Manufacturing, Media and Entertainment, IT and Telecommunications, and Others), and Region - Forecast to 2026

Pulished: January, 2021
ID: 10884
Pages: 150

Global Cloud Collaboration Market Size

The global cloud collaboration market is predicted to grow from $53.39 billion in 2020 to $87.57 billion by 2025, garnering a CAGR of 12.7% during the outlook period from 2020 to 2025.

Collaboration in the cloud provides a secure environment for colleagues to share and work on a single document simultaneously. This service works using cloud computing and extends its services to other managed cloud services, such as a communication channel. Collaboration in the cloud enables access to large files and enables real-time updates, improving organizations as a whole.

Collaboration solutions in the cloud also offer great agility to businesses while allowing easy sharing of data between remote and virtual users. Companies are now looking for services that offer easy access and increased productivity with changing business demands, meeting the growing need for agile support.

With increasing automation trends, coupled with changing mobility, it has become increasingly important for organizations to seek solutions capable of delivering services, thereby reducing overall infrastructure costs. Additionally, companies adopting mobile services are implementing new policies to increase employee engagement and ease of use, which has become essential for providing data access across multiple devices.

COVID-19 Impact on Cloud Collaboration Market

The coronavirus outbreak has forced several organizations to review their IT strategies as a top priority. Several organizations also highlighted the importance of having the right cloud-based collaboration tool that will allow employees to work remotely to limit the impact on productivity.

Cloud solutions have provided vital connectivity to businesses and populations. Supportive efforts to ensure that employees can access critical business information while enabling secure, real-time collaboration between colleagues is a primary reason for the increased adoption of these solutions.

Recent Developments:

  • In May 2016, Intralinks announced new integration and security capabilities to enhance its content collaboration network, which would address three key challenges for its customers: global regulatory compliance, data privacy and acceleration of activities beyond geographic borders.
  • In March 2016, Oracle added Oracle Content and Process Cloud to its existing SaaS portfolio. This would allow users to easily collaborate from anywhere, streamline business automation, and communicate more effectively.
  • In January 2016, Box and Microsoft partnered to deliver seamless cloud experiences. Box introduced new integrations like Box for Office Online, Box's integration with Office for iOS, and Box's integration with Outlook.com, with Microsoft enabling seamless collaboration between devices and platforms.

Market Growth and Trends:

Unified communication and collaboration solutions to drive market growth

  • Unified communication and solution made it easy for employees to stay connected with other employees and for customers and clients to communicate with them wherever they were. With the need to make businesses more efficient and collaborative, recent years have seen a steady rise in collaboration solutions. These tools have increased productivity and unlocked innovation by enabling virtual teams to work together across geographies.
  • Another trend driving the demand for cloud-based solutions is the desire of companies to incorporate collaboration and communication tools into their business applications and the integration of workflows.
  • Unified communications and solutions, since their inception, have become a cost-effective solution for many organizations in various industries, such as healthcare and education. In addition, the cloud delivery of these unified communications from companies such as Mitel Networks Corporation and IBM shapes the way organizations manage their communications networks.
  • According to AT&T, business leaders are increasingly looking for ways to change the workplace. The market is experiencing strong growth in the adoption of cloud-hosted collaboration solutions due to the increase in the mobile workforce associated with the BYOD trend. In fact, unified communications and collaboration solutions occupy a significant portion of cloud-based deployments.

Global Cloud Collaboration Market Drivers and Restraints:


  • Increased mobility and growing trend to bring your own device
  • Increased savings and staff productivity
  • Reduction of investment and operating expenses
  • High rate of adoption in small and medium-sized companies


  • Fierce competition between suppliers
  • Redesigning the network for the cloud involves costs
  • Lack of security
  • Great dependence on the Internet

Global Cloud Collaboration Market Segmentation

The global cloud collaboration market is segmented and sub-segmented into the following categories:

  • By Component - Solutions and Services

The solutions segment is further classified into unified communication and collaboration, document management system, project and team management, and corporate social collaboration. Services include training, consulting and onboarding, as well as support and maintenance.

  • By Deployment Model - Public, Private and Hybrid
  • By Organization Size - Small and Medium Enterprises and Large Enterprises
  • By Vertical Industry - Banking, Financial Services and Insurance (BFSI), Consumer Goods and Retail, Education, Public Sector, Health and Life Sciences, Manufacturing, Media and Entertainment, IT and Telecommunications, and Others

Regional Analysis:

By geography, the cloud collaboration market is studied in four regions including North America, Europe, Asia-Pacific and LAMEA. Of these, North America accounts for the lion’s share in the international market due to the presence of leading companies, which is followed by the areas like Europe, Asia Pacific and others. Nevertheless, the Asia Pacific with the nations like Japan, Singapore, Australia, China, India and others, is likely to offer numerous growth opportunities for the cloud collaboration market to expand in the coming years.

Competitive Scenario:
Players are heavily focused on developing encryption tools to secure the collaboration platform in the cloud. In December 2019, JetBrains released the Space collaboration tool for DevOps teams. The DevOps collaboration tool can integrate communication, team and project management, all under a single environment. The software enables the automation of any workflow, from onboarding any new employee to setting up request merge rules in DevOps integration and continuous delivery channels. It also offers a calendar of meetings, projects, tasks, confirmations, code reviews, and internal blog feed.

Key market players:

This report also provides comprehensive profiles and analysis of major market players, such as Microsoft Corporation, IBM Corporation, Cisco System Inc., Google Inc., Oracle Corporation, Salesforce.com Inc., Intralinks Holdings Inc., and Mitel Network Corporation.

1. Introduction                                 

                1.1 Market Definition                    

                1.2 Scope of the report                 

                1.3 Study Assumptions                 

                1.4 Base Currency, Base Year and Forecast Periods                           

2. Research Methodology                                           

                2.1 Analysis Design                         

                2.2 Research Phases                      

                                2.2.1 Secondary Research           

                                2.2.2 Primary Research 

                                2.2.3 Data Modelling     

                                2.2.4 Expert Validation  

                2.3 Study Timeline                          

3. Report Overview                                        

                3.1 Executive Summary                

                3.2 Key Inferencees                       

4. Market Dynamics                                       

                4.1 Impact Analysis                        

                                4.1.1 Drivers      

                                4.1.2 Restaints 

                                4.1.3 Opportunities        

                4.2 Regulatory Environment                       

                4.3 Technology Timeline & Recent Trends                            

5. Competitor Benchmarking Analysis                                    

                5.1 Key Player Benchmarking                     

                                5.1.1 Market share analysis         

                                5.1.2 Products/Service 

                                5.1.3 Regional Presence

                5.2 Mergers & Acquistion Landscape                      

                5.3 Joint Ventures & Collaborations                        

6. Market Segmentation                                              

                6.1 Cloud Collaboration Market, By Component                

                                6.1.1 Solutions 

                                6.1.2 Services   

                                6.1.3 Market Size Estimations & Forecasts (2021-2026)   

                                6.1.4 Y-o-Y Growth Rate Analysis              

                                6.1.5 Market Attractiveness Index           

                6.2 Cloud Collaboration Market, By Deployment Model                 

                                6.2.1 Public        

                                6.2.2 Private      

                                6.2.3 Hybrid       

                                6.2.4 Market Size Estimations & Forecasts (2021-2026)   

                                6.2.5 Y-o-Y Growth Rate Analysis              

                                6.2.6 Market Attractiveness Index           

                6.3 Cloud Collaboration Market, By Organization Size                      

                                6.3.1 SMEs         

                                6.3.2 Large Enterprises 

                                6.3.3 Market Size Estimations & Forecasts (2021-2026)   

                                6.3.4 Y-o-Y Growth Rate Analysis              

                                6.3.5 Market Attractiveness Index           

                6.4 Cloud Collaboration Market, By Vertical Industry                       

                                6.4.1 BFSI           

                                6.4.2 Consumer Goods and Retail             

                                6.4.3 Education

                                6.4.4 Public Sector          

                                6.4.5 Health and Life Sciences   

                                6.4.6 Manufacturing      

                                6.4.7 Media and Entertainment

                                6.4.8 IT and Telecommunications             

                                6.4.9 Market Size Estimations & Forecasts (2021-2026)   

                                6.4.10 Y-o-Y Growth Rate Analysis           

                                6.4.11 Market Attractiveness Index        

7. Geographical Landscape                                         

                7.1 Global Identity Governance and Administration Market, by Region                    

                7.2 North America - Market Analysis (2018 - 2024)                            

                                7.2.1 By Country              



                                7.2.2 By Component      

                                7.2.3 By Deployment Model       

                                7.2.4 By Organization Size           

                                7.2.5 By Vertical Industry             

                7.3 Europe                         

                                7.3.1 By Country              






                                       Rest of Europe

                                7.3.2 By Component      

                                7.3.3 By Deployment Model       

                                7.3.4 By Organization Size           

                                7.3.5 By Vertical Industry             

                7.4 Asia Pacific                  

                                7.4.1 By Country              




                                       South Korea

                                       South East Asia

                                       Australia & NZ

                                       Rest of Asia-Pacific

                                7.4.2 By Component      

                                7.4.3 By Deployment Model       

                                7.4.4 By Organization Size           

                                7.4.5 By Vertical Industry             

                7.5 Latin America                            

                                7.5.1 By Country              




                                       Rest of Latin America

                                7.5.2 By Component      

                                7.5.3 By Deployment Model       

                                7.5.4 By Organization Size           

                                7.5.5 By Vertical Industry             

                7.6 Middle East and Africa                           

                                7.6.1 By Country              

                                       Middle East


                                7.6.2 By Component      

                                7.6.3 By Deployment Model       

                                7.6.4 By Organization Size           

                                7.6.5 By Vertical Industry             

8. Key Player Analysis                                    

                8.1 Microsoft Corporation                           

                                8.1.1 Business Description           

                                8.1.2 Products/Service 

                                8.1.3 Financials 

                                8.1.4 SWOT Analysis      

                                8.1.5 Recent Developments       

                                8.1.6 Analyst Overview 

                8.2 IBM Corporation                      

                8.3 Cisco System Inc                       

                8.4 Google Inc                  

                8.5 Oracle Corporation                 

                8.6 Salesforce.com Inc                  

                8.7 Intralinks Holdings Inc                            

                8.8 Mitel Network Corporation                 

9. Market Outlook & Investment Opportunities                                 


                List of Tables                     

                List of Figures                   

  • Global, regional and country-level analysis and forecasts of the study market; providing Insights on the major countries/regions in which this industry is blooming and to also identify the regions that are still untapped
  • Segment-level analysis in terms of Component, Organization Size, Vertical along with market size forecasts and estimations to detect key areas of industry growth in detail
  • Identification of key drivers, restraints, opportunities, and challenges (DROC) in the market and their impact on shifting market dynamics
  • Study of the effect of exogenous and endogenous factors that affect the global market; which includes broadly demographic, economics, and political, among other macro-environmental factors presented in an extensive PESTLE Analysis
  • Study the microenvironment factors that determine the overall profitability of an Industry, using Porter’s five forces analysis for analysing the level of competition and business strategy development
  • A comprehensive list of key market players along with their product portfolio, current strategic interests, key financial information, legal issues, SWOT analysis and analyst overview to study and sustain the market environment
  • Competitive landscape analysis listing out the mergers, acquisitions, collaborations in the field along with new product launches, comparative financial studies and recent developments in the market by the major companies
  • An executive summary, abridging the entire report in such a way that decision-making personnel can rapidly become acquainted with background information, concise analysis and main conclusions
  • Expertly devised analyst overview along with Investment opportunities to provide both individuals and organizations a strong financial foothold in the market.
  1. Global Cloud Collaboration Market By Region, From 2021-2026 ( USD Billion )
  2. Global Cloud Collaboration Market By Component, From 2021-2026 ( USD Billion )
  3. Global Solutions Market By Region, From 2021-2026 ( USD Billion )
  4. Global Services Market By Region, From 2021-2026 ( USD Billion )
  5. Global Cloud Collaboration Market By Deployment Model, From 2021-2026 ( USD Billion )
  6. Global Public Market By Region, From 2021-2026 ( USD Billion )
  7. Global Private Market By Region, From 2021-2026 ( USD Billion )
  8. Global Hybrid Market By Region, From 2021-2026 ( USD Billion )
  9. Global Cloud Collaboration Market By Organization Size, From 2021-2026 ( USD Billion )
  10. Global SMEs Market By Region, From 2021-2026 ( USD Billion )
  11. Global Large Enterprises Market By Region, From 2021-2026 ( USD Billion )
  12. Global Cloud Collaboration Market By Vertical Industry, From 2021-2026 ( USD Billion )
  13. Global BFSI Market By Region, From 2021-2026 ( USD Billion )
  14. Global Consumer Goods and Retail Market By Region, From 2021-2026 ( USD Billion )
  15. Global Education Market By Region, From 2021-2026 ( USD Billion )
  16. Global Public Sector Market By Region, From 2021-2026 ( USD Billion )
  17. Global Health and Life Sciences Market By Region, From 2021-2026 ( USD Billion )
  18. Global Manufacturing Market By Region, From 2021-2026 ( USD Billion )
  19. Global Media and Entertainment Market By Region, From 2021-2026 ( USD Billion )
  20. Global IT and Telecommunications Market By Region, From 2021-2026 ( USD Billion )

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