The size of the global retail automation market is expected to be worth USD 17.19 Billion in 2024 and USD 28.89 Billion by 2029, growing at a CAGR of 10.94% from 2024 to 2029.
Retail automation integrates software to implement automated operations in retail stores to replace manual processes in traditional stores. Retailers look for technologies that would do specific actions to reduce cost, increase accuracy, and complete operations quickly, retail automation does all of these by implementing kiosk machines and point-of-sale terminals including technology, hardware, and services. Customers operate a touchscreen interface to navigate and select the product and then make a payment, and then the product is delivered through a mechanism inside the machine. It offers the best consumer experience, delivery mechanism, and software integration, which is lacking in vending machines. Automated retail produces better results and revenues for expensive products like electronics, cosmetics, and others, but it is not suitable for lower-cost products. Automatic retailers accept both credit cards and debit cards.
Retailers all around the world are streamlining workflows to improve their business processes since it provides transparency and visibility in the supply chain. As a result, more methods, such as digitalization, are being adopted to drive the global retail automation market forward during the forecast period. The introduction of automation has relieved the strain of outsmarting the competition, exceeded customer expectations, boosted revenue potential, and improved organizational efficiency.
As a result of its capacity to provide end-to-end visibility, streamline operations, eliminate redundancies, and other benefits, automation has become increasingly popular in the retail industry. In the future, the retail industry is likely to benefit greatly from the integration of analytics technology with automation technologies.
Analytical automation's ability to make judgments based on studied data is expected to help retailers achieve a competitive advantage in the market. As a result, consumer buying patterns analysis is likely to boost market expansion in the approaching years. Furthermore, the surge in data and analytics transformation operations in retail, such as recommendation systems, presents additional possibilities for global market players to considerably enhance income.
In today's market, there are numerous important prospects. The use of automation by retail automation industry participants, for example, will have a domino effect. This domino effect has a favorable impact on the market. The retail automation industry is undergoing a technological revolution. As a result, the retail automation sector has a lot of room for expansion. Market players as well as rising retail leaders can benefit from the potential.
Retailers engage with a wide range of operations on a daily basis. Departmental integration is a fundamental need that must be met in order to effectively manage and align departments with corporate objectives. Inappropriate storage structure, faulty in-store product mix, ineffective warehouse space usage, frequent price adjustments, rapid shifts in customer needs, and lack of control over channel partners are just a few of the primary issues that retailers confront. Furthermore, commercial businesses must meet difficult standards in the domains of e-commerce and retail, as well as the accompanying logistics, such as same-day delivery, click-and-collect, and straightforward returns processing. As a result, it is believed that organizations with superior logistics will stand out from the competition and be able to outlast the competition in the long run.
Electricity and the Internet are required for all retail automation technologies. While all retail industry operators may desire to use retail automation, the lack of high-speed internet and reliable electrical supply may limit the business's expansion. The world's less developed regions may be late to join the new retail automation segment. As a result, the retail automation market may have an inconsistent growth tendency. As a result, the RA market may be on the receiving end of the growing trends.
REPORT METRIC |
DETAILS |
Market Size Available |
2023 to 2029 |
Base Year |
2023 |
Forecast Period |
2024 to 2029 |
CAGR |
10.94% |
Segments Covered |
By Type, Implementation, End-user & Region |
Various Analyses Covered |
Global, Regional & Country Level Analysis, Segment-Level Analysis, DROC, PESTLE Analysis, Porter’s Five Forces Analysis, Competitive Landscape, Analyst Overview on Investment Opportunities |
Regions Covered |
North America, Europe, APAC, Latin America, Middle East & Africa |
Market Leaders Profiled |
Datalogic S.p.A., Diebold Nixdorf, Inc., Toshiba Global Commerce Solutions, Zebra Technologies, NCR Corporation, Posiflex Technology Inc., Fiserv, Inc., Fujitsu Limited, Honeywell International Inc., KUKA AG. |
Major Key Players in the Global Retail Automation Market areDatalogic S.p.A., Diebold Nixdorf, Inc, Toshiba Global Commerce Solutions, Zebra Technologies, NCR Corporation, Posiflex Technology Inc, Fiserv, Inc, Fujitsu Limited, Honeywell International Inc, KUKA AG.
By Type
Based on the Type, Point-of-sale (POS) segment ruled the market in 2018 and is likely to continue this trend during the forecast period. Within the forecast period, there will be growth in this segment due to advancements in R&D, resulting in the production of advanced systems like contactless payments, RFID transponders, and biometric-based POS systems, which offer comfortable and secure payment options to the end-user.
By Implementation
By End-user
By Region
Frequently Asked Questions
The primary drivers of growth in the retail automation market include the rising need for operational efficiency, increasing labor costs, the demand for enhanced customer experiences, technological advancements (such as AI, IoT, and machine learning), and the shift towards omnichannel retail strategies.
Common technologies in retail automation include point-of-sale (POS) systems, self-checkout kiosks, automated storage and retrieval systems (AS/RS), AI-powered customer service bots, electronic shelf labels (ESLs), RFID technology, and automated inventory management systems.
Over the next five years, the retail automation market is expected to see significant growth, with advancements in AI, machine learning, and robotics leading to more sophisticated and integrated solutions. The focus will likely shift towards enhancing omnichannel experiences, improving supply chain automation, and increasing the use of data analytics.
AI plays a crucial role in retail automation by enabling predictive analytics, personalized customer experiences, and efficient inventory management. AI-driven chatbots, recommendation engines, and dynamic pricing strategies are increasingly used to enhance the retail experience and optimize operations.
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