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Pulished Date April, 2021
ID: 9813
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End-User Computing Market Research Report – Segmentation By Solution (Virtual Desktop Infrastructure, Unified Communication, Device Management, Software Asset Management); Service (Consulting, Support and Maintenance, Training and Education, System Integration, Managed Services); Industry Vertical (IT and Telecom, Banking Financial services and Insurance, Education, Healthcare, Government, Retail, Media and Entertainment, Manufacturing, Others) and Geography - Forecast to 2026

Pulished: April, 2021
ID: 9813
Pages: 150

End-User Computing Market Size (2021-2026)

The global end-user computing market is determined to extend from US$ 9.47 billion in 2020 to US$ 17.14 billion in 2026, at an annual growth rate (CAGR) of 12.8% over the calculated period of 2021 to 2026.

Today's workforce is on the move with employees looking to access corporate data, apps and online resources across more devices and locations. While supporting workplace mobility, minimizing risk and maintaining compliance, end-user IT solutions, such as desktop and application virtualization, can provide organizations with a simplified approach to deliver, protect and manage it all while limiting costs and ensuring that end users can work anywhere, anytime, and on any device efficiently with improved security and compliance. The report presents a detailed analysis of trends associated with consulting, training, development and maintenance in the service segment.

With innovative technologies such as instant clones, user environment and application volume management, end-user IT solutions ensure that organizations can optimize application and desktop management, providing employees clear, stateless workstations. These stateless offices can be destroyed as quickly as they can be delivered. This allows organizations to increase costs, improve security, and support users with a truly personalized desktop experience.

The end-user computing market saw increased demand in the first quarter of 2020 as most workspaces implemented homework to maintain business continuity while maintaining employee safety.

Impact of Covid-19 on the Global End-User Computing Market

The continuous COVID-19 pandemic has had an unfavorable influence on the end-user computing sector, with mounting tasks being suspended in important central assembly points, resulting in considerable blockage of creation. Major producers have suspended their assembly activities in the Asia-Pacific region and in European countries. In addition to affecting production, the pandemic also negatively affected buyer demand.

Market Growth and Trends

  • Subscription and licensing solutions offered by end-user computing providers allow businesses to use cloud services and only have to pay for the resources they use temporarily rather than buying, planning and maintain additional resources and equipment which they remain inactive for long periods. This helps businesses minimize costs that do not generate revenue and, therefore, increases market growth for the cloud-based end-user computing market.
  • Businesses can provide IT solutions to end users on-site, in the cloud, and through a new hybrid approach to better meet the needs of users. This approach enables businesses to start on-site and offers them a low-risk way to switch to either a fully cloud-hosted service or a hybrid cloud-managed service.
  • With cloud-based management, desktops and infrastructure built on an advanced virtual GPU, and technologies like Nvidia Grid and a new Blast Extreme protocol help companies deliver a full-featured, exceptional user experience.
  • For example, VMware announced its partnership with Microsoft to develop a new solution called VMware Workspace ONE for Microsoft Endpoint Manager to enable modern device management with Windows 10.

Market Drivers and Restraints

With the proliferation of mobile devices and the BYOD trend, companies are looking for technologies and methods to exploit digital opportunities for their business growth and purpose. Additionally, with the advent of new technologies such as virtualization, cloud computing, and software-defined architectures, organizations are changing the way their IT teams and business processes work with IT solutions and services for end-users. This radical change is driven by the increasing concentration of organizations in digital technologies.

  • Growing BYOD trend in organizations
  • Need to increase employee productivity
  • Savings on IT expenses to reduce the economic pressure faced by organizations
  • Government and compliance issues
  • Problems related to the transformation and integration of processes by organizations

Market Segmentation

The global end-user computing market is segmented and sub-segmented according to the following categories:

End-User Computing Market - By Solution

  • Virtual Office Infrastructure
  • Unified Communication
  • Device Management
  • Software Asset Management, and more

End-User Computing Market - By Service

  • Consulting
  • Support and Maintenance
  • Training and Education
  • Systems Integration
  • Managed Services

End-User Computing Market - By Industry Vertical

  • IT and Telecommunications
  • Banking
  • Financial and Insurance Services (BFSI)
  • Education
  • Healthcare
  • Government
  • Retail
  • Media and Entertainment
  • Manufacturing
  • Others

End-User Computing Market - By Region

  1. North America
  2. Latin America
  3. Middle East & Africa
  4. Asia Pacific
  5. Europe

North America had a significant share in 2018 and is expected to dominate the global end-user computing market over the calculated period. The proliferation of the mobile workforce, the advancement of network technologies, SaaS flexibility and the presence of advanced mobile platforms are the main engines of growth in the region. Companies have seen a significant increase in productivity and workforce commitment when implementing EUC solutions in this region.

The end-user computing market in the Asia-Pacific is expected to grow significantly over the anticipated time. The region offers growth opportunities to key players in the EUC market, as companies in the region are eager to adopt solutions to meet the growing demand for dynamic labor, such as customer interaction, partners, clients and employees, and develop custom applications with limited technical support and deliver tangible business benefits.

Key Market Players

There are several established players such as:

  1. IGEL (Europe)
  2. Genpact (USA)
  3. Tech Mahindra (India)
  4. Mindtree (India)
  5. Nucleus Software (India)
  6. Patriot Technologies (USA)
  7. NetApp (USA)
  8. HCL Infosystems (India)
  9. Synapse360 (United Kingdom)
  10. Hitachi Systems Micro Clinic (India)
  11. IDS (United States)
  12. CSS Corp (India)
  13. SITA (Switzerland)
  14. Infosys (India)
  15. Data Integrity (Canada)
  16. Fujitsu (Japan)
  17. Focus Technology Solutions (United States)
  18. SMP-Corp (United States)
  19. Emerio (Singapore)
  20. Fortem Information Technology (United Kingdom)
  21. Serole Technologies (Australia)
  22. The Ergonomic Group (USA)
  23. Coreio (Canada)
  24. Emtec (USA)

Recent Developments

  • March 2020: Mindtree Limited partners with Realogy Holdings Corp., an American residential real estate services company. United States, to support its continuous digital transformation. With this collaboration, Mindtree is planning to launch digital technologies in application development, infrastructure support, managed services, and testing services.
  • August 2019: Amazon Web Services declared the launch of a new end-user computing competition for consulting partners in the AWS partner network. Modern end-user computing can document its ability to assist customers who need to provision, protect and obtain information on end devices, end-user applications and data. AWS cloud computing platform.
  • In October 2017, NetApp launched new solutions, Elio, and a virtual support assistant, NetApp Active IQ, which would enhance digital transformation using predictive analytics, proactive support and cognitive computing.
  • In August 2016, Fujitsu completed the purchase of a major network service provider in the United States, TrueNet Communications, to expand the range of Fujitsu Network Communications offerings and also improve the company's ability to provide end-to-end solutions.

1. Introduction                                 

                1.1 Market Definition                    

                1.2 Scope of the report                

                1.3 Study Assumptions                 

                1.4 Base Currency, Base Year and Forecast Periods

2. Research Methodology                                           

                2.1 Analysis Design                         

                2.2 Research Phases                      

                                2.2.1 Secondary Research           

                                2.2.2 Primary Research 

                                2.2.3 Data Modelling      

                                2.2.4 Expert Validation  

                2.3 Study Timeline                          

3. Report Overview                                        

                3.1 Executive Summary                

                3.2 Key Inferencees                       

4. Market Dynamics                                       

                4.1 Impact Analysis                         

                                4.1.1 Drivers      

                                4.1.2 Restaints  

                                4.1.3 Opportunities        

                4.2 Regulatory Environment                       

                4.3 Technology Timeline & Recent Trends                            

5. Competitor Benchmarking Analysis                                    

                5.1 Key Player Benchmarking                     

                                5.1.1 Market share analysis        

                                5.1.2 Products/Service  

                                5.1.3 Regional Presence               

                5.2 Mergers & Acquistion Landscape                      

                5.3 Joint Ventures & Collaborations                        

6. Market Segmentation                                              

                6.1 End-User Computing Market, By Solution                     

                                6.1.1 Virtual Desktop Infrastructure        

                                6.1.2 Unified Communication    

                                6.1.3 Device Management          

                                6.1.4 Software Asset Management         

                                6.1.5 Market Size Estimations & Forecasts (2021-2026)

                                6.1.6 Y-o-Y Growth Rate Analysis             

                                6.1.7 Market Attractiveness Index          

                6.2 End-User Computing Market, By Services                     

                                6.2.1 Consulting               

                                6.2.2 Support and Maintenance               

                                6.2.3 Training and Education       

                                6.2.4 System Integration              

                                6.2.5 Managed Services               

                                6.2.6 Market Size Estimations & Forecasts (2021-2026)

                                6.2.7 Y-o-Y Growth Rate Analysis             

                                6.2.8 Market Attractiveness Index          

                6.3 End-User Computing Market, By Industry Vertical

                                6.3.1 IT and Telecom      

                                6.3.2 Banking Financial services and Insurance   

                                6.3.3 Education

                                6.3.4 Healthcare              

                                6.3.5 Government          

                                6.3.6 Retail         

                                6.3.7 Media and Entertainment

                                6.3.8 Manufacturing      

                                6.3.9 Market Size Estimations & Forecasts (2021-2026)

                                6.3.10 Y-o-Y Growth Rate Analysis           

                                6.3.11 Market Attractiveness Index        

7. Geographical Landscape                                         

                7.1 Global Identity Governance and Administration Market, by Region

                7.2 North America - Market Analysis (2021-2026)

                                7.2.1 By Country              



                                7.2.2 By Solution              

                                7.2.3 By Services              

                                7.2.4 By Industry Vertical             

                7.3 Europe                         

                                7.3.1 By Country              






                                       Rest of Europe

                                7.3.2 By Solution              

                                7.3.3 By Services              

                                7.3.4 By Industry Vertical             

                7.4 Asia Pacific                  

                                7.4.1 By Country              




                                       South Korea

                                       South East Asia

                                       Australia & NZ

                                       Rest of Asia-Pacific

                                7.4.2 By Solution              

                                7.4.3 By Services              

                                7.4.4 By Industry Vertical             

                7.5 Latin America                             

                                7.5.1 By Country              




                                       Rest of Latin America

                                7.5.2 By Solution              

                                7.5.3 By Services              

                                7.5.4 By Industry Vertical             

                7.6 Middle East and Africa                           

                                7.6.1 By Country              

                                       Middle East


                                7.6.2 By Solution              

                                7.6.3 By Services              

                                7.6.4 By Industry Vertical             

8. Key Player Analysis                                    

                8.1 IGEL                               

                                8.1.1 Business Description           

                                8.1.2 Products/Service  

                                8.1.3 Financials 

                                8.1.4 SWOT Analysis       

                                8.1.5 Recent Developments       

                                8.1.6 Analyst Overview 

                8.2 Genpact                       

                8.3 Tech Mahindra                          

                8.4 NetApp                        

                8.5 HCL Infosystems                      

                8.6 Synapse360                

                8.7 CSS Corp                      

                8.8 Infosys                         

                8.9 Fujitsu                          

                8.10 Focus Technology Solutions                              

9. Market Outlook & Investment Opportunities                                


                List of Tables                     

                List of Figures                   

  • Global, regional and country-level analysis and forecasts of the study market; providing Insights on the major countries/regions in which this industry is blooming and to also identify the regions that are still untapped
  • Segment-level analysis in terms of Solution, Service, Industry Vertical along with market size forecasts and estimations to detect key areas of industry growth in detail
  • Identification of key drivers, restraints, opportunities, and challenges (DROC) in the market and their impact on shifting market dynamics
  • Study of the effect of exogenous and endogenous factors that affect the global market; which includes broadly demographic, economics, and political, among other macro-environmental factors presented in an extensive PESTLE Analysis
  • Study the micro environment factors that determine the overall profitability of an Industry, using Porter’s five forces analysis for analysing the level of competition and business strategy development
  • A comprehensive list of key market players along with their product portfolio, current strategic interests, key financial information, legal issues, SWOT analysis and analyst overview to study and sustain the market environment
  • Competitive landscape analysis listing out the mergers, acquisitions, collaborations in the field along with new product launches, comparative financial studies and recent developments in the market by the major companies
  • An executive summary, abridging the entire report in such a way that decision-making personnel can rapidly become acquainted with background information, concise analysis and main conclusions
  • Expertly devised analyst overview along with Investment opportunities to provide both individuals and organizations a strong financial foothold in the market
  1. Global  End-User Computing Market By Region, From 2021-2026 ( USD Billion )
  2. Global  End-User Computing Market By Solution, From 2021-2026 ( USD Billion )
  3. Global Virtual Desktop Infrastructure Market By Region, From 2021-2026 ( USD Billion )
  4. Global Unified Communication Market By Region, From 2021-2026 ( USD Billion )
  5. Global Device Management Market By Region, From 2021-2026 ( USD Billion )
  6. Global Software Asset Management Market By Region, From 2021-2026 ( USD Billion )
  7. Global  End-User Computing Market By Services, From 2021-2026 ( USD Billion )
  8. Global Consulting Market By Region, From 2021-2026 ( USD Billion )
  9. Global Support and Maintenance Market By Region, From 2021-2026 ( USD Billion )
  10. Global Training and Education Market By Region, From 2021-2026 ( USD Billion )
  11. Global System Integration Market By Region, From 2021-2026 ( USD Billion )
  12. Global Managed Services Market By Region, From 2021-2026 ( USD Billion )
  13. Global  End-User Computing Market By Industry Vertical, From 2021-2026 ( USD Billion )
  14. Global IT and Telecom Market By Region, From 2021-2026 ( USD Billion )
  15. Global Banking Financial services and Insurance Market By Region, From 2021-2026 ( USD Billion )
  16. Global Education Market By Region, From 2021-2026 ( USD Billion )
  17. Global Healthcare Market By Region, From 2021-2026 ( USD Billion )
  18. Global Government Market By Region, From 2021-2026 ( USD Billion )
  19. Global Retail Market By Region, From 2021-2026 ( USD Billion )
  20. Global Media and Entertainment Market By Region, From 2021-2026 ( USD Billion )
  21. Global Manufacturing Market By Region, From 2021-2026 ( USD Billion )

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