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Global Healthcare Workforce Management Systems Market Size, Share, Trends, COVID-19 Impact & Growth Analysis Report – Segmented By Solutions, Delivery Mode, End-user, & Region (North America, Europe, Asia-Pacific, Latin America, Middle East and Africa)- Industry Forecast (2023 to 2028)

Published: March, 2023
ID: 11644
Pages: 190
Formats: report pdf report excel report power bi report ppt

Global Healthcare Workforce Management Systems Market Size (2023 to 2028)

The global healthcare workforce management systems market is forecasted to be worth USD 3.008 billion by 2028 from USD 1.59 billion in 2023, growing at a CAGR of 13.6% from 2023 to 2028.

The workforce management system refers to the proper administrative care of the healthcare systems in various departments. The management system helps track the work assigned to every individual professional at the healthcare facility and helps avoid confusion and leading order. Healthcare management is essential as it can be challenging to manage large healthcare centers with several patients and different requirements from different staff. In addition, the nurses, doctors, interns, and residents all need a schedule to follow for proper care to be provided to populations. The management systems help the healthcare departments achieve this system. The system keeps track of all the organization's work and ensures proper workflow. As a result, it can help concentrate on emergencies and save precious time, especially in healthcare settings.

Impact of COVID-19 on the healthcare workforce management systems market:

COVID-19 has increased the need for healthcare workforce management systems. COVID-19 has had a wide range of effects in different markets. The pandemic disrupted the delivery, production, and supply chains due to the lockdowns imposed by the government, and the stringent social distancing guidelines made it difficult to access any material. Many markets faced losses due to these restrictions, and the healthcare system was one of the most affected segments. as all the attention shifted toward covid patients, there was a shortage of professionals and negligence towards the other healthcare sectors. However, the pandemic has positively impacted the global healthcare workforce management system as the need for an organization increased, with the crisis peaking too high. Furthermore, the need to correctly assign work and avoid increasing casualties made the healthcare segment need management assistance. Additionally, many professionals worked remotely due to the lockdown, and the healthcare workforce management software aided the process. Therefore, the management systems helped the healthcare departments manage emergencies.


Factors such as rising demand for reduced healthcare costs, the increased efficiency of work, and the rise in the performance of healthcare systems are promoting the growth of the healthcare workforce management systems market.

The management systems support the healthcare department in managing shifts and monitoring patients' recovery. The management systems also ensure that healthcare systems follow the regulations which are to be followed by medical sites. In addition, the system simplifies the jobs of the hospital working staff, thus promoting the service and care provided by the healthcare departments and increasing the ease of operations. The system calculates every day's detail, from breaks to shifts to checkout times. This makes it easier to avoid errors in the healthcare sector and avoid burnout of employees due to too much work. The increasing popularity of management systems, the increased consumption of social insurance administrations, the rise in the geriatric population, and changes in human services are pushing the market to grow.

The technological innovations to support healthcare workforce management systems market growth.

The rising demand for the healthcare workforce management system has made more key players join the market; therefore, the competition in the business has now increased. This increase in competition has led to the rise in innovations in the market to beat the competition. Service providers consistently try to improve their service to provide better features helping the market grow.


On the other hand, the threat of data breaches, the necessity of data security, the high cost of the application and maintenance of the healthcare workforce management systems, and the lack of technical knowledge are restraining the growth of the healthcare workforce management systems market.




Market Size Available

2022 to 2028

Base Year


Forecast Period

2023 to 2028

Segments Covered

By Solutions Type, Delivery Mode, End-user, & Region

Various Analyses Covered

Global, Regional & Country Level Analysis, Segment-Level Analysis, Drivers, Restraints, Opportunities, Challenges, PESTLE Analysis, Porter’s Five Forces Analysis, Competitive Landscape, Analyst Overview on Investment Opportunities

Regions Covered

North America, Europe, Asia Pacific, Latin America, Middle East & Africa


This research report on the global healthcare workforce management systems market has been segmented and sub-segmented based on the solutions type, component, delivery mode, end-user, & region.

Healthcare Workforce Management Systems Market – By Component:

  • Services
  • Software

Based on the component, the software segment had shown dominance over the other in 2022, which is anticipated to continue throughout the forecast period. This dominance is due to the benefits of the segment and the increasing demand for management software to keep track of patient conditions and staff attendance along with schedules and workflow. The software aids the work of professionals and even helps in remote healthcare settings. In addition, the optimization of workflow through software makes it the dominating segment.

Healthcare Workforce Management Systems Market – By Solutions Type:

  • Integrated Solutions
  • Standalone Solutions

Healthcare Workforce Management Systems Market – By Delivery Mode:

  • On-premises
  • Cloud-Based

Based on the delivery mode, the cloud-based segment is expected to hold a significant share during the forecast period in the global market. This dominance is due to the convenience and popularity of cloud-based systems. The flexibility and adaptability of a cloud-based system, in that it rapidly adopt new technological advances along with its ease of installment and maintenance and lower costs, promote this segment's development.

Healthcare Workforce Management Systems Market – By End-User:

  • Healthcare Payers
  • Healthcare Providers
  • Other End Users

Healthcare Workforce Management Systems Market – By Region:

  • North America
  • Europe
  • Asia-Pacific
  • Latin America
  • Middle East and Africa

Geographically, the North American region dominated the healthcare workforce management systems market worldwide in 2022. This is because there is a growing awareness of effective personnel management in the healthcare industry. In addition, because of the high rate of technological adoption in the North American region, the Healthcare Workforce Management Systems, and the quick acceptance in clinical and hospital settings, along with the strict regulatory framework for the healthcare workforce, in countries like the U.S, and Canada the region is expected to grow. Furthermore, the region's market is anticipated to experience revenue growth due to the introduction of cutting-edge technology, an aging population, and increased awareness of effective labor management.

The Europe region is expected to grow lucratively during the forecast period as the region's senior population is expected to increase, necessitating the use of healthcare workforce management systems to supply efficient healthcare solutions in areas like the U.K., France, Italy, etc.

Due to the region's rising unmet clinical needs, rapid economic growth, increasing integration of healthcare IT solutions, and rising demand for skilled healthcare professionals in countries like China, India, Japan, South Korea, etc., Asia Pacific is anticipated to experience a robust CAGR throughout the forecast period.


A few of the promising companies operating in the global Healthcare Workforce Management Systems Market profiled in this report are Accenture PLC, Allscripts Healthcare Solutions, Inc., Athenahealth Inc., Cerner Corporation, Genpact Limited, Health Solutions Plus, IBM Corporation, McKesson Corporation, Optum, Inc., and Oracle Corporation.

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What is the CAGR of the healthcare workforce management systems market?

The global healthcare workforce management systems market was worth USD 1.4 billion in 2022.

What are the main drivers of the healthcare workforce management systems market?

The growing demand for healthcare services, the need to optimize workforce productivity and efficiency, the rising adoption of cloud-based solutions, and the growing focus on regulatory compliance and patient safety are majorly propelling the growth of the healthcare workforce management systems market.

What are some challenges faced by the healthcare workforce management systems market?

The complexity of the healthcare industry, the need for integration with other systems, the cost and time required for implementation and training, and the need for customization to meet the specific needs of healthcare organizations are some of the major challenges to the growth of the healthcare workforce management systems market.

Who are the key players in the healthcare workforce management systems market?

ADP, Ceridian, Infor, Kronos, SAP, and Workday are a few of the notable players in the healthcare workforce management systems market.

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